The Impact of High Performance Work on Industry-Level Outcomes

Organizations today face an increasingly competitive and rapidly changing environment. A variety of factors including globalization, technological breakthroughs, rapid innovation, and deregulation have eliminated competitive barriers and forced many organizations to fundamentally reformulate how they attain competitive advantage on a level playing field. In an era of "Leaner and meaner" organizations, success depends on continually improving performance by reducing costs, improving/creating new products and processes, enhancing quality and productivity, and increasing speed to market. As such, all aspects of the organization must demonstrate their ability to positively impact performance.