The Importance Of Incorporating New Technology And Innovation In Supply Chain Management (SCM) Processes In Enhancing Performance

This paper examines the importance of incorporating new technology and innovation in supply chain management (SCM) processes in manufacturing industry in Malaysia. The study measures senior quality managers' or production manager's perception of technology and innovation in supply chain management processes and level of performances in the industry. This paper outlines relationships between technological and innovation in SCM, product quality performance and business performance and associations are analyzed through methods such as Pearson's correlations, cluster analysis and Structural Equation Modeling (SEM).