The ROI of Human Capital - Chapter 10

This is the Information Age, and people are the most important resource. It is true - profoundly true - with implications that are still difficult to fully grasp. Imagine going into the twenty-first century without current telecommunications technology. It would be impossible to sustain the growth of the world market without the rapid movement of information. Since communication is so central to a culture, new channels and media force a culture change. Bringing people and organizations along as fast as technology is the primary challenge.