The Value of HR Technologies: Metrics and Stories

The value that many organizations have achieved from Human Capital Management (HCM) technologies has been shown in a series of post-implementation reviews and Return on Investment (ROI) stories by CedarCrestone and Oracle. However, the "Proof" required for organizations when they must do their business case varies. In this report, the authors look at the value achieved from various workforce technologies by reviewing ten years of survey work conducted by CedarCrestone, research from other organizations, and three case stories illustrating results from a global implementation, talent management, and Web 2.0 tools integrated with talent management. To support organizations that need to conduct a business case for HR technologies, the authors provide results achieved as reported from surveys and from case studies