Total Cost of Ownership Analysis: HyperOffice Vs. MS Exchange
The Total Cost of Ownership Analysis, or TCO, seeks to measure all of the expenses, both human and technical, behind a given technology. This type of analysis shows that the costs to build and operate a successful online workplace for team members to collaborate, communicate and conduct business encompasses much more than just the cost of software and hardware. TCO includes all costs related to the technology lifecycle including research, procurement, deployment, maintenance and support. Thinking in terms of TCO helps organizations improve their understanding and their management of the budgeted, unbudgeted, direct, and indirect costs incurred in acquiring, maintaining, and using a technology.