Towards Design Guidelines for Multi-Device Services

Multi-device services need to be adapted to various devices to accommodate users. When deciding how to adapt a multi-device service, several parameters such as device capabilities, usage context, purpose of use, and usability need to be considered. Here, these parameters are discussed and based on the discussion basic design guidelines for multi-device services are presented. Electronic services need to be accessible from more than one type of device, i.e. they need to be multi-device services. Services that are used from more than one device present new challenges and opportunities both to end-users and developers, and therefore new design support is needed.