Two Perspectives: What The BA Expects Of The Business Sponsor, What The Business Sponsor Expects

This paper proposes that Sponsors have different expectations of what role and function Business Analysts play in a change project compared to the role and function that Business Analysts need to perform. This mismatch of expectations results in Sponsor and Business Analyst frustrations. The solution that is proposed is that Business Analysts need to demonstrate through performance of their activities that their role and function is a logical consequence of change project life-cycles - that there is no rational alternative for successful projects.