Unisys Reduces IT Training Costs, Boosts Productivity With Collaborative Training and Documentation System

Unisys wanted to enable the IT services company to effectively train users worldwide to deliver quality services based on Oracle, third-party, and in-house applications and ensure support for users after initial go-live, especially for onboarding new employees, as well as remote employees, such as sales and consulting team members. The challenge was to implement a flexible training solution to provide various learning options to accommodate individual and cultural preferences across the company's global operations. Unisys implemented Oracle User Productivity Kit to provide a flexible, online learning environment, effectively and efficiently training users worldwide on new IT solutions.