Using BI and BPM to Address the Information Challenges of Midsize Companies

Being an employee within a midsize organization can feel like being a teenager again. There are many growing pains. One fondly look back on the times when they were eager, small, and nimble but one also looks forward to being a mature adult and all the opportunities and possibilities that affords. The transition from a small company, with few business processes, a high level of communication, and a high energy level, to a large enterprise, where more rigor and process is required, can be a trying time for many within the business. A contributing factor in easing this transition is information management. In a small organization, information can mostly be held in employees' heads. Salespeople know all their customers well.