Using Database Monitoring Tools to Measure, Manage, and Prove SLA Compliance
Source: Embarcadero Technologies
Service level agreements put IT departments in control of expectations, requirements, and performance objectives. Because monitoring database availability and performance is so important to nearly every enterprise application, the production DBA needs to make sure he has the right tools for the job. Being able to monitor databases effectively means that the production DBA is able to take a proactive role in complying with an SLA. Setting custom alerts, configuring unique database "Health Indexes", and using accurate, easy-to-read report all play parts in ensuring that SLA requirements are met. With Performance Center, the production DBA is able to quickly ascertain a database's complete performance picture and drill down into the issue at hand.