VoIP for the Technically Challenged

Voice over Internet Protocol (VoIP) is not about "Smoke and Mirrors;" it's not "Hype." Voice over Internet Protocol is not about transporting voice communications over the Internet that would be too restricting. It's about a protocol and a process of digitizing and sending voice telephone signals across ANY data network supporting the widely accepted TCP/IP Protocol, including the Internet and it's here to stay. Virtually all businesses, of any size can benefit from this technology, but some examination of operations and options is first needed to determine the extent to which individual companies might benefit.