VoIP Lifecycle Management: Best Practices and Business Value

When managing an enterprise VoIP environment or a multi-client infrastructure for delivering hosted services, there are several key requirements that must be addressed at each stage of its lifecycle. Viola Networks has defined a 4-stage lifecycle framework for managing the design and delivery of cost-effective business-class VoIP services. This framework can be used to evaluate and implement a VoIP lifecycle management system. A comprehensive VoIP management solution must address these requirements with tools that support best practices that create business value. Viola's lifecycle management framework covers the full spectrum of management requirements, from planning through production, when building a large-scale VoIP services operation.