VR Netze Achieves Higher Service Levels Using CA eHealth and CA Spectrum
Given the critical and 24x7 nature of VR Netze's client base, the company must provide a highly available network. With more than 18,000 IT devices to monitor and manage, this is not an easy task. The company needed a fault/event management solution that provided immediate visibility of any possible problems. With support from CA partner Telonic and CA Services, VR Netze has deployed CA Spectrum Network Fault Manager. The company uses the solution in tandem with CA eHealth Performance Manager to proactively identify possible problems and resolve incidents with thousands of networking components. Automated alerts and root cause analysis help to ensure these issues are dealt with promptly.