Web Agency Grows Revenue 30 Percent With Software-Plus-Services

Since 2000, WebXY has been creating Web sites for small and medium-size businesses. Most of WebXY's customers want a low-cost Web site that does not require additional on-premises IT investments. Others want e-commerce capabilities, or on-site order management software, or the ability to integrate online sales with back-office financial systems. WebXY chose a software-plus-services delivery strategy to accommodate all these scenarios. Today, WebXY quickly develops Web sites on a hosted environment using Microsoft Office Live Small Business to reduce solution overhead costs and time-to-benefit for customers. WebXY added its own order management solution, WebDataBox, to open up additional recurring revenue. WebXY also helps customers who want to integrate WebDataBox with their back-end systems, driving its consultancy and managed services business.