West Bend Mutual Partners With NetApp, Datalink, and Vignette to Upgrade Service for Customers and Agents

West Bend Mutual Insurance Company has provided property and casualty insurance for businesses, homes, autos, and personal property since 1894. Central to West Bend Mutual's service is a promise that the company will be there when needed. Now the challenge was to provide uninterrupted image access, meet 24-hour recoverability goal, accelerate image-loading time, and improve ability to pass regulatory audits. The company implemented a NetApp Fibre Channel - attached disk array to serve as primary storage and NetApp NearStore systems to store customer images.