Who Is In Charge Vs. Who Has The Information
Source: American Express
Most companies put a great deal of emphasis on hierarchy, who is in charge of whom. While the pecking order may affect salaries and titles on business cards, it is less relevant than you might expect when it comes to making ideas happen. Some of the most successful leaders of change in organizations focus less on hierarchy and more on who has the best information. Ultimately, quality information leads to quality decisions. If you are able to identify the nodes of information in your organization, you will be able to lead with great understanding. We should all stop looking up and start looking around us for the people who seem to always know the answers.