Why Risk Management Matters in It Outsourcing - A Systematic Literature Review and Elements of a Research Agenda
Source: University of Osnabruck
This paper presents a systematic literature review in the field of IT Outsourcing with a focus on risk management. The source material of the review consists of 97 high quality journal articles published in 18 journals between 2001 and September 2008. Besides an analysis of related work, this review provides an overview of applied research methods and theories in the field of IT Outsourcing. The paper are then analyzed from a risk management point of view to highlight key risk factors and their specific impact on IT Outsourcing. Identified risk factors are further analyzed in order to assign each risk factor to the phases of a typical IT Outsourcing process (life-cycle).