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After you install Windows XP SP2, you may discover that certain Web sites may not function properly if they use subsidiary windows (i.e., pop-up windows) to display additional information or perform additional tasks. This apparent malfunction may actually be caused by Internet Explorer's new Pop-up Blocker.
A temporary solution is to disable the Pop-up Blocker by selecting the Turn Off Pop-up Blocker command from Internet Explorer's Tools | Pop-up Blocker menu. If that solves the problem, you can turn the Pop-up Blocker back on and then configure Internet Explorer's Pop-up Blocker to allow pop-ups from a particular site. Here's how:
- Launch Internet Explorer and access the desired Web site.
- Copy the site's URL from Internet Explorer's Address bar.
- Go to Internet Explorer's Tools menu, select the Pop-up Blocker, and click the Pop-up Blocker Settings command.
- Paste the URL into the Address Of The Web Site To Allow text box and click the Add button.
- Click Close.
Greg Shultz is a freelance Technical Writer. Previously, he has worked as Documentation Specialist in the software industry, a Technical Support Specialist in educational industry, and a Technical Journalist in the computer publishing industry.