ADT customers will soon be able to control their home security system through the Amazon Alexa voice service. On Wednesday, at the 2017 Consumer Electronics Show (CES), ADT announced that its Pulse ecosystem will now support the Amazon Echo and Echo Dot products.
Pulse gives ADT customers remote access to their security system and offers some home automation features. With the integration of Amazon Alexa, ADT customers will now be able to arm and disarm their security system using voice commands and a secure PIN, according to a press release.
The integration will roll out this month, the release stated. Next month, ADT will begin offering Alexa devices directly to customers, and will help with setup and device support as well. Users can simply set up "skills" in Alexa to enable the new features.
The current skill count for Alexa tops 5,000, and smart home skills are among the most popular, Amazon Alexa vice president Mike George noted in the release. Some examples of the new commands are as follows:
- "Alexa: Is my ADT system armed?"
- "Alexa: Tell ADT to disarm my security alarm, using PIN 3095."
- "Alexa: Tell ADT to lock the front door."
"Amazon's vision to simplify the home automation experience through voice-enabled action matched perfectly with ADT's passion for security and customer service, providing us an exciting opportunity to extend our footprint in the security and automation space," Jamie Haenggi, chief marketing officer at ADT, said in the press release.
And it's not just the security system that Alexa can work with. Alexa will also be able to interact with other ADT Pulse-compatible devices like thermostats, outdoor cameras, light dimmers, and smart locks.
The integration of Alexa into ADT will provide value to consumers, but also to SMBs who may be ADT customers as well. The ability to get verbal confirmation from Alexa that your security system is armed, or the ability to disarm it more easily with your voice and a PIN, could relieve some of the stress of opening up the offices for the day, for example.
This news is the latest evidence that the smart home and smart office will be the biggest battlegrounds for the big voice automation providers. And, with Amazon taking an early lead with Alexa, it should also prompt other providers, like Google Home, to more aggressively pursue useful integrations as well.
The 3 big takeaways for TechRepublic readers
- ADT customers will be able to use Amazon Alexa voice control to arm and disarm their security systems using a secure PIN.
- Alexa will also be able to work with other ADT Pulse-supported products, like outdoor cameras and thermostats.
- SMB ADT customers will gain value from this integration, and it may push Google Home to provide a similar service.
- Amazon Alexa will now talk to GE's connected appliances in smart home push (TechRepublic)
- Amazon Echo teardown gets inside the smart speaker powered by the cloud (CNET)
- GE's lamp of the future is the first embedded with Amazon's Alexa Voice Service (TechRepublic)
- Which smart speaker should you buy? Amazon Echo or Google Home? (ZDNet)
- ADT calls on Amazon's Alexa to help secure the smart home (CNET)
- What's Alexa up to at CES? Here's a running list (CNET)
Conner Forrest has nothing to disclose. He doesn't hold investments in the technology companies he covers.
Conner Forrest is a Senior Editor for TechRepublic. He covers enterprise technology and is interested in the convergence of tech and culture.