Sometimes viewing a quick video demonstrating how to free iPhone or iPad space, add an email account, or understand two-factor authentication is easier than reading an owner's manual or locating the relevant guidance buried somewhere within a FAQ. Thankfully, Apple is publishing videos that walk users through a variety of specific tasks and topics.
The videos live on Apple Support's YouTube channel (Figure A). The longest video is only three-and-a-half minutes, and several tutorials are less than a minute. As of this writing, 24 videos have been published to the channel.
SEE: BYOD (bring your own device) policy (Tech Pro Research)
If you or a user wants to free up space on an iPhone or iPad, Apple's minute-and-a-half video walks even novices through the process.
Unsure how to capture a screenshot to the desktop? There's a tutorial for that. Apple Support's two-minutes-and-change video demonstrates three methods of capturing screenshots, including the entire screen, a section of the screen, and a specific window.
SEE: Top 20 Apple keyboard shortcuts for business users (free PDF) (TechRepublic)
Even seasoned users may find quick tips and shortcuts they didn't know or may have forgotten. For example, the screenshot tutorial reminds viewers they can press the Control key to any of the corresponding key combinations to save the screenshot to the clipboard instead of the Desktop.
Tutorials also cover printing from an iOS device, linking or deleting duplicate contacts, backing up iOS data to iCloud, clearing cache and internet cookies from an iOS device, editing iOS videos, signing a document on your iPhone or iPad, and more (Figure B).
I recommend Apple professionals subscribe to the support channel. Who knows? You may come across a helpful tip for a feature you didn't previously know was available—that was the case for me when I found the minute-long video showing viewers how to mute or leave a group Messages conversation.
Need still more help? You can always try Apple's Twitter account. @AppleSupport provides shortcuts, tips, and advice. The account answers questions from 5:00 am to 8:00 pm (Pacific).
Be sure to also check out TechRepublic's Apple-specific how-to content. Here's a sampling of what you'll find.
- iOS 11 tips and tricks for business professionals (free PDF)
- How to upgrade your Apple mobile device to the latest version of iOS
- How to secure your Mac in 4 basic steps
- How to factory reset an iPhone
- How to transfer all the content from one iPhone to another
- How to print from Gmail and Inbox on iOS: 7 methods
- How to sync your Google and Gmail contacts with your Mac address book
- How to access Microsoft Remote Desktop on macOS Sierra
- How to annotate files using macOS Preview
- How to change the names of a user and Home Directory in macOS
- How to install and troubleshoot Bluetooth devices in macOS
- How to completely remove unnecessary programs from Macs with App Uninstaller
- Will a new iPhone battery really speed up your device? There's an app for that (ZDNet)
- iOS 11.2 power user tips and tricks (ZDNet)
- 25 iPhone photos that show off what a smartphone camera can do (TechRepublic)
- AppleCare and AppleCare+: What you need to know (TechRepublic)
- Apple replacement and extension programs offer businesses some relief (TechRepublic)
- Apple's Swift programming language: The smart person's guide (TechRepublic)
Erik Eckel owns and operates two technology companies. As a managing partner with Louisville Geek, he works daily as an IT consultant to assist small businesses in overcoming technology challenges and maximizing IT investments. He is also president of Eckel Media Corp., a communications company specializing in public relations and technical authoring projects.