Apps will have the biggest impact on business success by 2020

With mobile devices such as smartphones and wearables pervading enterprise, mobile apps are following suit, according to a Gartner report.

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Among organizations that have deployed at least three different types of applications, apart from web apps, the most common type are mobile apps (91%), according to a Gartner report released on Thursday. As smartphones, wearables, and other mobile devices continue to evolve and permeate society and the enterprise, mobile applications will do so as well.

The report surveyed nearly 300 business professionals who had developed and launched at least three types of applications in their organizations. The majority of respondents said conversational applications were one of their most widely-developed application types, with 73% pointing to voice apps, and 60% choosing chatbots.

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"These figures are higher than any other application types we asked about, and suggest that the maturity of mobile app development is necessary for expansion into other interaction modalities," Jason Wong, research vice president at Gartner, said in a press release.

The future of app development will continue growing towards multiexperience, the report found. Mobile apps are projected to have the most impact on business success by 2020, and multiexperience development will play a large role in that.

Some 61% of respondents said cloud-hosted artificial intelligence (AI) tools are the most popular technology that support multiexperience application development. This is followed by native iOS and Android development (48%) and mobile backend services (45%), the report found.

However, the road to multiexperience development isn't necessarily smooth: 40% of respondents said the top barrier to executing multiexperience applications is the misalignment of business and IT. More than one-quarter of respondents said shortcomings in developer skills and user experience were also barriers, the report noted.

To learn more about how the tech is changing the enterprise, check out this TechRepublic article.

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