Job Title : COO, consumer business

Organization : Citigroup

Ian Cramb is one of the rare IT leaders to climb the corporate ladder into a wider operating role, moving up to become Citigroup chief operating officer (COO) last summer after four years in the CIO role.

It is currently a time of radical cost-cutting at Citigroup, which is halving the number of data centres it uses, reducing the number of vendors it works with and moving to standardised applications as part of wider group plans to save $10.4bn over the next three years.

Cramb has a background in finance, joining Citigroup as a junior auditor in 1992 after graduating from the University of Durham with a degree in French and German. He quickly rose to a number of high-profile roles, including European risk manager for operations and technology and COO for global warrants, before joining the group’s consumer business in 2001.