We’re starting a new feature in this blog that I hope you will participate in. For the benefit of those just entering IT or for those who are looking at a change in IT specialty, I’m going to gather some feedback. Each week, I’ll feature a particular IT specialty and ask those of you who practice that specialty to help us score it.
This week we’d like your opinion about help desk pros. If you’re a help desk pro or have ever been a help desk pro, could you take a moment to answer the polls below? Try to comment more on your feelings about the job itself and not the company you’re currently working for or with. After we’ve covered a group of IT jobs, we’ll compile them into a download that will give a snapshot view of what’s available in IT.