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Help! My iPad Pro randomly restarts

Your iPad Pro randomly restarts, and you can't figure out what is wrong. So what do you do? You ask for help from your fellow members within the TechRepublic forums.

iPad Pro

Welcome to our "Got Answers?" series (which is published each Thursday) where we are helping fellow members get answers to their tech questions. Are you the one who can offer advice or tips to help your fellow member with their questions? Do you have your own tech questions? Post them in our forums where you can receive answers from your fellow members.

If your iPad Pro keeps restarting randomly it can drive you crazy. It can restart when you were just about to reach the new high score playing your favorite game or maybe you were on Facetime. So what is causing this annoying issue? This is where TechRepublic member kbmaligat is wondering and has turned to the TechRepublic community for assistance in helping them figure out what is causing their iPad Pro to randomly restart.

TechRepublic member kbmaligat writes, "Hi my iPad Pro Wifi 12.5" (2015) keeps restarting. And upon restart the battery indicates 1% battery status, and after 1 minute or so the indicator returns to the original state of battery. This happens randomly even when the unit is charged.

I already restored and updated the iOS and even reset it to factory settings. Could this be a battery problem? And can I have my unit replaced even if it is already out of warranty? Thanks!"

Are you able to help kbmaligat with their issue? Simply click the "Answer This" button below:

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The TechRepublic Forums is a community of IT Experts, where you can go to seek advice, share your knowledge, brainstorm, shoot the breeze and enjoy the camaraderie of your IT peers. So, if you haven't already - be sure to check out the forums today!

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About Tammy Cavadias

Tammy Cavadias is the Community and Member Services Manager for ZDNet, TechRepublic, and Tech Pro Research. She loves spending time with her 8 rescue dogs, and in her spare time she helps animal rescues. She has been with the company since 1996.

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