While the USPS gets its share of grief from consumers regarding in

person customer service, someone is getting things right in regards to

its web presence.  The USPS is the 2005 winner of WebAwards

Best Government Website Annual competition.  While the WebAwards

judges specifically singled out the USPS postage rate calculator, the

entire USPS web site is

extremely well done.  Attractive, informative, and easy to

navigate with plenty of handy tools, you could do worse than using it

as a model for your own site.