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The Active Directory (AD) service is one of the most important features in the Windows 2000 Server. Exchange 2000/2003 relies on AD for the Global Address Book. If your global catalogs don't know how to handle the languages in your AD, you might see some oddly sorted display names in your address lists. Thus, it's essential that e-mail administrators implement proper language support throughout AD.
Follow these steps to make sure your Windows 2000 domain controllers and global catalogs support the necessary languages:
- Open the Regional Options applet in Control Panel.
- Click the General tab.
- Under Language Settings For The System, select the appropriate languages.
- Click OK, and reboot the system.
- To open the Registry Editor, go to Start | Run, enter regedt32 in the Open text field, and click OK.
- Navigate to HKEY_LOCAL_MACHINE/Software/Microsoft/Ntds/Language.
- From the Edit menu, select Add Value.
- In the Add Value dialog box, type a string in the Value Name text field to identify the language (i.e. Language 00000409 will identify English in the United States). Visit Microsoft's Web site For a List of Language Packs and Their Codes for Windows 2000 Domain Controllers.
- Select REG_DWORD in the Value Type pulldown menu, and click OK.
- From the DWORD Editor dialog box, add the locale identification of the language you need to support in the Data text field (refer to the Microsoft link above to obtain the correct language code), and click OK.
- Repeat steps 6 through 10 for each language you need to support in your AD.
- Restart the server. Repeat this procedure on every domain controller in your AD.
Your AD now supports multiple languages, and your lists should sort properly.
Note: Editing the registry is risky, so be sure you have a verified backup before making any changes.