Infographic: 11 things managers should never say to employees

Managers sometimes make errors in communication and feedback without realizing it. Here's how to avoid mistakes and become a better coach.

How to be a more efficient leader: 5 tips CXOs need to keep their leadership goals in sight throughout their management career. Here's how.

Managers have a direct impact on employee satisfaction, research shows . However, while many emphasize the divide between "good managers" and "great leaders," both of these terms can become one-sided in the workplace. Instead, leaders should consider adopting a "coaching style" management practice, which brings out the strengths in a team by focusing on constructive feedback, and asking questions instead of giving orders, according to a recent blog post and infographic from Headway Capital.

Businesses whose managers use coaching techniques with their employees boost worker engagement and productivity by about 12%, according to research published in the Harvard Business Review. Four out of five employees on the receiving end of such coaching report that they are working, communicating, and feeling better as well.

SEE: How to succeed as a new IT manager (free PDF) (TechRepublic)

Adopting a coaching management mindset means switching from making statements, to asking questions that inspire trust and spark dialogue between managers and employees, the post noted, turning moments of conflict into opportunities to learn and develop.

Here are 11 things managers should never say to their employees, and ways to reframe those statements as coaching questions:

11-things-managers-should-never-say-2.jpg

Image: Headway Capital

Also see

By Alison DeNisco Rayome

Alison DeNisco Rayome is a Senior Editor for TechRepublic. She covers CXO, cybersecurity, and the convergence of tech and the workplace.