Editor’s note: TechRepublic’s free-with-membership articles, including these two—“Repair corrupt Outlook PST files with two Microsoft utilities” and “Recover deleted Outlook e-mail by corrupting the PST file”—provide a good introduction about how to support Microsoft Outlook in an enterprise environment. For a comprehensive look at supporting Microsoft Outlook, buy our Tech Tips for Outlook Support CD-ROM.
If your enterprise is among the countless organizations using Microsoft Outlook as its personal information management solution, you know just how complex using Outlook for messaging and collaboration can be. Many support professionals say that end users in their organizations don’t receive sufficient training on Outlook. This often means that help desk personnel spend a great deal of time fielding questions about Outlook’s most basic functions, while end users waste time manually accomplishing tasks that Outlook could perform in just seconds.
TechRepublic has collected a set of proven tips to help your users make the most of Outlook. Designed for administrators, support pros, and end users alike, the collection of tips on TechRepublic’s Tech Tips for Outlook Support CD-ROM can help you:
- Implement top-notch security measures.
- Monitor disk space and resource usage.
- Learn the ins and outs of Outlook programming.
- Synchronize folders for offline access.
- Use Outlook’s Calendar to schedule meetings and tasks.
- Use rules to sort incoming e-mail.
- Troubleshoot a wide variety of errors.
- Customize Outlook views.
- Integrate Outlook with other Office applications.
With more than 350 helpful tips, this CD contains the same great information we’ve already delivered to thousands of inboxes, but now it’s organized by topic and is fully searchable. Buy our Tech Tips for Outlook Support CD-ROM today and get a handle on managing Outlook clients in your organization.