Member Review: IT Manager's Tool Kit, Volume 2

Member Ray Brant says TechRepublic's IT Manager's Tool Kit, Volume 2 helps reduce the time required to initiate new processes and procedures. Read his entire review here.

Name of reviewer:
Reviewer's TechRepublic member username:
Year reviewer became a TechRepublic member:
Job title:
Organization name:
Years of IT experience:
Ray Brant
IT manager
Proquest Technologies

The book/CD covers the topic well.
The book/CD helps solve common problems.
The book/CD is a good value.
The content matched my expertise level.
I will recommend this book/CD to colleagues.

Ranking (1=disagree, 10=agree)
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How well organized is the content, and how might the organization be improved?

It is well organized and needs no improvement.

Which sections, items, and/or topics did you find most valuable and why?

Cost of Downtime: Helped justify the cost of a backup generator.
IT Cost Tracking Software: Was able to use this right away.

Which IT role (such as support professional, network administrator, IT manager, CIO, etc.) benefits most from this title and why?

I'd say IT manager because, as an IT manager, I can give docs to each IT role listed above.

What information should be included or removed in the next version of the product?

Something concerning software engineering, including requirements definition, life cycle management, managing a development team, project documents, test plans, cost estimation, etc.

How can IT professionals best use the product's content to better complete their daily responsibilities (give specific examples of useful articles or chapters)?

[IT professionals can use TechRepublic's IT Manager's Tool Kit, Volume 2 to estimate the] true cost of downtime and to justify equipment needs.

I found the data useful in general. I can use it for research and to obtain ideas, even reduce the time required to initiate a new process/procedure.

I would not personally pay the $80 or so that it costs, but that might be because I usually prefer to develop it myself. Again, I found the information useful but only as a starting point for a solution I develop.

Specifically designed to address managerial issues from your unique perspective, TechRepublic's IT Manager's Tool Kit, Volume 2 is packed with over 75 exclusive tools, resources, and articles. From tips on personnel issues and employee forms and checklists to recruiting and hiring advice to articles on working with vendors and consultants, TechRepublic's editors built this CD-ROM to be an effective resource you use frequently,
not just another purchase that sits on your shelf.

Order TechRepublic's IT Manager's Tool Kit, Volume 2 now.

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