When a system won’t power on or exhibits intermittent problems, there a host of potential hardware culprits. If you haven’t personally witnessed the problem, you can often narrow the list of usual suspects from the customer’s description. Unfortunately, end-users aren’t always forthcoming with information, may omit critical facts, and sometimes just don’t know how to describe the situation.

If you suspect a hardware problem, but have little evidence to point you in the right direction, where do you start? Take the following poll and let us know.