Resolve this OWA spelling-checker problem

When a user attempts to spell-check a message, OWA sometimes returns an error message. Here's how to troubleshoot this problem.

By including a spelling checker in Exchange Server 2003 Outlook Web Access (OWA), Microsoft overcame one of users' more persistent objections to using OWA. Accustomed to using the spelling checker in Outlook, many users felt the lack of this feature made OWA a lot less appealing.

However, it may not be time to start celebrating just yet. We've heard some reports that the spelling checker in OWA doesn't work properly. For example, when a user attempts to spell-check a message, OWA sometimes returns the following error:

The spelling in this item can't be checked. Try again later.

The spelling checker appears to work fine when accessing OWA from systems that have authenticated on your Active Directory domain. However, when the same user tries to use the spelling checker from a system outside the domain, it produces the above error, even though the user has properly authenticated and can access messages with no problems.

One cause for this error is when the authentication setting on the ExchWeb\bin directory is Integrated Windows Authentication. To change this setting, follow these steps:

  1. Go to the Internet Information Services Manager, and open the properties for the ExchWeb\bin directory.
  2. On the Directory Security tab, click the Edit button under Authentication And Access Control.
  3. Deselect the Integrated Windows Authentication check box, click OK, and click OK again to close the dialog box.

Spelling checker should now function.

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