Salesforce TrailheaDX: Everything you need to know

Salesforce announced a low-code blockchain platform, an AI bias module for Trailhead, and its newly open sourced developer platform at its annual conference.

Salesforce's Parker Harris on managing complex IT integrations and handing the inevitable crisis At Salesforce TrailheaDX 2019, Parker Harris shared his advice for tech leaders on everything from multiplatform integration to managing a crisis.

Salesforce's annual TrailheaDX developer conference is underway in San Francisco this week, and the global CRM powerhouse has announced a number of new features and updates for enterprise users and developers that take advantage of technologies including artificial intelligence (AI) and the blockchain.

Here is a roundup of Salesforce's announcements:

1. Salesforce tackling bias in AI with new Trailhead module

Salesforce is adding modules to its Trailhead developer education platform for responsible AI, the company announced Tuesday. The module is intended to "empower developers, designers, researchers, writers, product managers… to learn how to use and build AI in a responsible and trusted way and understand the impact it can have on end users, business, and society," Kathy Baxter, architect of ethical AI practice at Salesforce, said in a blog post.

Bias in AI is a major issue, and Salesforce's responsible AI module aims to offer a course around how to avoid this in your algorithms for everyone from data scientists to line of business managers.

2. Developers: Salesforce open sources framework so you can build apps on any platform

On Wednesday, Salesforce announced that it is open sourcing its Lightning Web Components, the framework that allows millions of developers to build apps on the Lightning Platform. Open sourcing the framework will allow developers to create web components on the development stack of their choosing, the company said.

The move allows developers to code with the same standards-based framework to build applications on any platform, using any tools and open languages of their choice, the company said. This will also let a community of enterprise JavaScript developers to contribute to the open source code and drive web standards forward for everyone.

3. Salesforce goes blockchain, aims to build partner data networks

Salesforce Blockchain is the first low-code platform allowing organizations to share distributed data sets across a trusted network of partners and third parties, Salesforce announced Wednesday. Bringing blockchain into the CRM platform will allow companies to create blockchain networks, workflows, and apps to better serve customers, according to a press release.

Organizations across industries can leverage the blockchain for use cases including asset tracking, and credentialing, verification, and authentication of products, the release noted. "By combining CRM workflows with blockchain data, companies can create new business processes and models that span sales, service, marketing and beyond to accelerate the speed of business," it said.

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