Software

Slack's new Actions tool turns messages into tasks

The tool is designed to close the loop between Slack, third party platforms and resulting action items.

This article originally appeared on our sister site ZDNet.

Slack on Tuesday debuted new developer tools as it looks to open up its platform for easier integrations.

The workplace collaboration player has more than 200,000 developers building on its platform every week and over 1,500 apps available in its app directory. Meanwhile, 94 percent of paid Slack teams actively use apps and integrations on a weekly basis.

For Slack, the goal now is to keep the momentum going by fueling its developer base and positioning its platform as the de facto collaboration hub of the modern workplace.

Read also: Slack launches interactive screen sharing, will sunset Screenhero app

As for the key announcements, Slack is rolling out a new tool called Actions that's designed to close the loop between Slack, third party platforms and resulting action items, while also making it easier for users to find integrations that are already available.

For instance, with Actions, users can more easily turn Slack messages into tasks, comments or follow-ups, attach messages to tickets, and save information for later review. Apps with Actions can appear on every Slack message in a workspace without calling up a slash command or messaging a bot to invoke the app. As a result, integrations are front and center in the Slack UI and easier to discover.

Slack says this is the first time that its platform not only ingests information from tools people use at work, but also sends tasks out. The increased in-Slack app visibility was also one of Slack's most frequent requests from developers, the company said.

"We're building a really user centric enterprise software platform," said Brian Elliot, Slack's GM of platform. "This really is about simple affordances — taking content and sharing it back into another application."

Actions is launching with a series of partners, including Asana, Jira and HubSpot, Bitbucket and Zendesk.

Slack also previewed some of its upcoming updates to Workspace Apps, its tool for developers to build and distribute apps in Slack. When the product goes to general availability, Slack said admins will be able to deploy apps on both the workspace and organization level, meaning they can install an app in Slack just once, then roll it out across their entire organization later.

The other new feature previewed was Block Kit, a framework that lets developers design better integrations through stackable UI "blocks."

Also see

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Image: Slack

About Natalie Gagliordi

Natalie Gagliordi is a staff writer for CBS Interactive based in Louisville, Kentucky, covering business technology for ZDNet. She previously worked as the editor of Kiosk Marketplace, an online B2B trade publication that focused on interactive self-...

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