Voice over Internet Protocol (VoIP) technologies unite the telephony and data worlds, permitting phone calls, fax, and voice traffic to be transmitted over corporate enterprise networks, intranets, and the Internet. Several trends and technologies have come together to enable and encourage the development of VoIP.
Our Voice Over IP Pack includes three tools, described in detail below, that will help you decide whether VoIP will meet your organization’s needs, choose the right VoIP vendor, and check vendors’ references.
The Gap Analysis: VoIP tool’s three detailed worksheets (Requirements, Gap Report, and Solution Benefits) will help you determine whether a gap exists between your current system’s capabilities and your organization’s future requirements. If you establish that a gap exists, our tool will also help you determine if VoIP can help you close those gaps.
The Vendor Selection Checklist: VoIP tool’s detailed worksheets (Criteria Ranking, Vendor, and Comparison) will help you assess the VoIP products and services available from various vendors so that your determination is based on the facts and issues most applicable to your organization’s needs.
The Vendor Reference Questionnaire: VoIP tool allows you to record important contact and demographic information on up to six separate references. Find out how each reference rates the vendor(s) on 10 critical, technology-specific questions. The tool will then pull the information into the Comparison worksheet for a side-by-side look at how their vendor ratings stack up.
Click here to check out the Voice Over IP Pack.