As you know, print jobs occasionally become
jammed in the print queue. You can see the print job in the queue
by going to Start | Printers And Faxes and double-clicking the
appropriate printer. While the queue lists Printing as the status,
the job never prints, and other print jobs begin to stack up behind
If you cancel the jammed print job, the Status
column indicates that you've deleted it. However, it never
completes the delete operation, and the jammed print job remains
right where it is.
When you encounter a jammed print job, your
first instinct may be to reboot the system, which will flush the
jammed print job from the queue. But there's an easier way.
Follow these steps:
- Open Control Panel, and double-click
- Double-click Services.
- Scroll through the list of running services,
and select the Print Spooler service.
- Click the Stop Service button on the
- After waiting a moment, click the Start
button on the toolbar.
- Close Services, and close Administrative
When you return to the print queue, the jammed
print job should no longer be there. If it is, you should now be
able to delete it normally. Keep in mind that you may have to
manually update the queue by selecting Refresh from the View