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The problem

Many tasks in Microsoft Outlook can be accomplished using
keystroke combinations rather than a point-and-click with the mouse.
Remembering these keystrokes can be difficult.

The cause

Back in the days of DOS, when users wanted to do something
like change a font or print, they had to remember arcane keyboard combinations.
Windows made applications easier to learn by implementing a GUI and drop-down
menus that required the use of a mouse. This made applications easier to learn,
but a little less efficient by forcing the user to let go of the keyboard to
accomplish simple tasks. Knowing the proper keyboard commands allows users to
do things quickly without reaching for the mouse.

The solution

Microsoft didn’t completely do away with the keyboard
combinations used in old DOS e-mail programs. Some of the most important
Microsoft Outlook keyboard shortcuts are:

Alternative solutions

This chart only includes a partial list of the keyboard
shortcuts available in Microsoft Outlook. For a complete list, you can either
check the Help function in Microsoft Outlook or check out Microsoft’s
Web site. You can also obtain additional Excel short cut information from TechRepublic’s Quick
Reference: Microsoft Office Pack.