Techs say super end users play valuable role

If you're not using super end users to take the load off of your help desk, maybe you should. This week's Quick Poll looks at what TechRepublic members think of super end users supporting their peers.

About Bill Detwiler

Bill Detwiler is Managing Editor of TechRepublic and Tech Pro Research and the host of Cracking Open, CNET and TechRepublic's popular online show. Prior to joining TechRepublic in 2000, Bill was an IT manager, database administrator, and desktop supp...

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