It’s annoying to have a Yes Man co-worker, but it can be hazardous to have one as your boss. Here’s why a boss who will agree to anything can be poison to a team.
Editor’s note: Toni is out on a long-overdue vacation this week. In her absence, we are posting repeats of some of her more popular blogs.
We’ve all known one, those flunkies who are so ambitious (or afraid) that they will do anything that’s asked of them from their bosses. You don’t hear many complaints from the bosses of Yes Men (or Women). There aren’t many people out there who are secure enough not to secretly enjoy the fawning affirmations and supposedly can-do attitude of a Yes Man. Who wouldn’t want an extra-accommodating co-dependent catering to his/her every request? But if your boss is the Yes Man, it can spell big trouble for you and your team.
I had one boss who would never turn down a request from upper management, ever. If the big boss requested that (after we finish our real duties) we put a new roof on the building using only our feet while fighting off ferocious wild animals, he’d ask, “Should those be alligators or rabid grizzly bears?”
Our boss would casually deliver the news to us about some extra tasks that he signed us up for (many of which were not even in our particular area, though not as far-fetched as to involve roofing). When we balked, he would act like he was listening, but then he would close the conversation with his Stepford boss smile and say, “Well, I’m confident you’ll make it happen.” I guess he became known as a “makes it happen” kind of guy because he got promoted to the executive ranks in no time.
What got me on this subject is that I just read a really good article from The Wall Street Journal online edition about Yes Men, and I have to say, it clarified a lot of things for me. I had an epiphany when the author, Jared Sandberg, cited feedback from Robert Sutton, a professor of management science at Stanford University: “Since a Yes Man can’t filter out extraneous tasks the way good leaders can, his staffers are cognitively overloaded and condemned to do many things, almost all of them badly.” Amen, baby!
The frustration is that staffers can’t make inroads with the Yes Man(ager). You can try to express your frustration, as the article suggests, but I really don’t think that works very often. If a person is so ambitious that he would throw you under the bus for a lousy thumbs up from his manager, or so weak willed that he would sacrifice you just to draw attention away from himself, it’s going to be an uphill battle.