This tip was provided by TR member kimsland.
Hard way

Many Tech Support members may say:

  1. Go to Start
  2. Click Run
  3. Type in “cmd” (without the quotes)
  4. Click OK
  5. On the command line, type “ipconfig” (without the quotes)
  6. Press enter
  7. (Note I left out Vista Elevated Command Prompt being: Ctrl-Shift-Enter)

    It continues…

  8. Click the top left-hand corner small symbol c:\
  9. Go to Edit
  10. Click Select All
  11. Click the top left hand-corner small symbol c:\ again
  12. Go to Edit
  13. Click Copy
  14. It continues…

  15. Close the cmd window
  16. Locate Windows Notepad
  17. Once Notepad is open, click on Edit and then Paste
  18. Save the document as “ipconfig.log” (without the quotes)
  19. It continues…

  20. Locate the saved ipconfig.log
  21. Attach this document to a new reply

All this just to get the user to save an IPConfig log! I’d say they probably won’t post back.

If I saw this for the first time, I’d be saying, “Forget it! I’m not doing all that!” Member lost.


Easy way

  1. Go to Start
  2. Click Run
  3. Enter the following command: cmd /c ipconfig /all >Desktop\Ipconfig.log
  4. (you can just copy and paste that long command into Run)

  5. Attach the ipconfig.log file (located on your Desktop) to a new reply

I hope this helps many Tech Support members!

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