Not able to remove or uninstall an application in Windows XP
using either the Uninstall option or the Add/Remove Programs tool? Try using the Windows Installer CleanUp Utility. As long as you
installed the application using the Windows Installer, this utility will remove all the folders, files, registry keys, and entries from your system and allow you to start over with a clean slate.

Here’s how:

  1. Download
    the Windows Installer CleanUp Utility from the Microsoft
    Download Center
    .
  2. Locate
    and run msicuu2.exe to install the Windows Installer CleanUp
    Utility.
  3. Locate
    and launch the Windows Installer CleanUp Utility
    on the Start menu.
  4. From
    the Windows Installer CleanUp Utility window,
    locate the application in the list and click the Remove button.
  5. Once
    the application has been removed, click the Exit button to close the utility.

You may now reinstall the application.

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