No matter how technically proficient you are, even the sharpest IT consultant or support pro is going to make a mistake every now and then. Most mistakes are recoverable, but you definitely want to avoid ones that could lose you clients and customers. During the episode of TR Dojo, I go over five of the worst mistakes IT pros can make in the field and give you some advice on how to avoid them.

For those who prefer text to video, you can click the Transcript link that appears below the video player window or read Jack Wallen’s article, “10 really dumb mistakes to avoid in the field,” on which this video is based.

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