IT professionals are often told that they need to learn how to communicate better. But you seldom hear anyone define what they mean by “communicate,” much less explain how someone can learn to do it. This episode of Sanity Savers for IT executives discusses five of the communication skills that IT leaders and their staff need to develop, based on the book “Leading IT Transformation: The Roadmap for Success.”

For those of you who prefer text to video, you can go to the video player page for this episode and click “Full Transcipt,” or you can read the original article that this episode was based on: The 7 most important communication skills an IT leader should have.