In difficult and demanding times, it’s particularly important for IT leaders to get good feedback from staff. If you’re going to successfully guide your team, you need to listen to their ideas and understand what they’re dealing with – and that requires some dedicated effort. This episode of CIO Sanity Savers shares several strategies that will help you keep your finger on the pulse of your IT group.

For those of you who prefer text over video, you can click the “Transcript” link underneath the video or you can read the original article from John McKee that this episode was based on: 10 ways leaders can get crucial feedback.