When it comes to deciding what to do to keep the IT services flowing, there are lots of things which can be influential and have an impact. We look good when our users are productive and happy, so ideally, we listen to them and always try to do what’s best by them so they get their jobs done.

Unfortunately, it doesn’t always work that way. Budgets become restrained. Someone has just read a review of the latest technology and just HAS to have it. The CIO golfs regularly with a local vendor and just happens to recommend his products. You know the routine all the way around.

So, out of all of those, what’s the key driver for the decision making process for your company? Take the poll below and sound off in the Comments section.