Windows 10 and 7 support changes: How they affect you

Everything you need to know about the support changes at a glance.

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Microsoft is changing how it supports Windows 7 and Windows 10.

The shake-up will allow businesses and schools to run a stable and secure version of Windows 10 for longer without the hassle of migrating PCs to a newer release.

The change follows an open letter to Microsoft from sysadmins, who said keeping up with the twice-yearly feature updates to Windows 10 was causing them "fatigue".

Here's what you need to know about the changes and how they affect you.

Windows 10

Old arrangement

The Spring and Fall feature updates for Windows 10 were supported for 18 months from release (24 months for Windows 10 Education / Enterprise editions).

New arrangement

  • Future feature updates for Windows 10 that roll out in the Fall, such as the upcoming Windows 10 October 2018 Update, will be supported for 30 months from release.
  • Future feature updates for Windows 10 that roll out in the Spring will be supported for 18 months from release.
  • All currently supported versions of Windows 10 -- builds 1607, 1703, 1709, and 1803 -- will be supported for 30 months from release.

Which versions does this affect?

Windows 10 Education and Enterprise editions (no change for other editions).

Other details

  • Microsoft says businesses that want to run the same stable version of Windows 10 for a longer period will be able to choose the Fall release.
  • The longer support guarantee for the Fall updates has been compared to the LTS releases offered by Ubuntu Linux.
  • To help ensure new versions of Windows 10 are compatible with a firm's existing apps, Microsoft will release its new Desktop App Assure service to Windows 10 Enterprise and Windows 10 Education customers free of charge from February 2019. A preview of the service will be available to select customer from October 2018.
Image: Microsoft

Windows 7

Old arrangement

Extended support -- under which the OS receives security and reliability fixes -- until January 14, 2020.

New arrangement

Option for extended support until January 2023 under a new paid program.

Which versions does this affect?

Windows 7 Professional and Windows 7 Enterprise editions for customers using Volume Licensing.

Other details

  • To receive the Windows 7 Extended Security Updates (ESU) until 2023 Microsoft customers will need to buy a licence for each Windows 7 device that needs support.
  • No pricing has been released for the ESU but the cost will increase for each subsequent year of support a firm requires.
  • A discount will be available to customers with Windows software assurance, Windows 10 Enterprise or Windows 10 Education subscriptions.
  • Office 365 ProPlus will be supported on devices with active Windows 7 ESU and will continue to run.

Microsoft Office

  • Office 365 Pro Plus will be supported on Windows 8.1 until January 2023 and on Windows Server 2016 until October 2025.
  • Microsoft will support Office 2016 connections to Office 365 services until October 2023, after which point customers will need Office 365 ProPlus or Office 2019 clients in mainstream support.

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