Software

Windows 10 update bugs: The latest fixes and workarounds

A round-up of the bugs currently affecting the October Update and the recommended fixes and workarounds, where they are available.

Windows 10's October 2018 Update has become synonymous with bugs.

Not only was the original rollout of the major feature update suspended in October to allow Microsoft to fix a host a flaws — including one that wiped users' files — but new bugs have emerged since the rollout resumed in November.

The reason these issues are garnering so much attention may be Microsoft's extraordinary step of halting the rollout, as earlier feature updates also suffered from some showstopping bugs.

However, that argument will be little consolation if you're affected by problems after installing the October 2018 Update — also known as version 1809.

Below is a round-up of the bugs currently affecting the October Update and recommended fixes and workarounds, where they are available.

SEE: Windows 10 power tips: Secret shortcuts to your favorite settings (Tech Pro Research)

One consolation is that if you're not affected yet then you're unlikely to be so, as Microsoft has blocked the update from being automatically rolled out to PCs it detects will be affected by these bugs, until they are fixed. It recommends that users who believe they may be affected by the bugs below don't carry out a manual upgrade via Microsoft's software download site.

Bugs in Windows 10 1809 and how to fix them

Lost sound on monitors

Audio stops working on some monitors and TVs based connected to Windows 10 PCs via HDMI, USB-C, or DisplayPort. Microsoft blames the bug on unsupported Intel display drivers, versions 24.20.100.6344 and 24.20.100.6345, that accidentally turn on unsupported features in Windows.

Fix / workaround

None listed at the moment, but Microsoft advises those affected to contact its support line and says it is working with Intel on a solution.

Network drives unavailable

After installing the update, users reported the recurrence of a longstanding Windows bug that renders network drives unavailable on Windows 10 and Windows Server 2019.

If you're affected by the problem, a red "X" appears on mapped network drives in File Explorer and a notification will display the message "Could not reconnect all network drives".

Fix / workaround

Microsoft has produced scripts that serve as a workaround for the bug and says it will offer updates to address the issue "in the 2019 timeframe". Some of those affected also reported they were able to resolve the issue by reinstalling the drivers for their network cards.

Apple iCloud broken

Apple iCloud may stop updating and syncing Shared Albums after installing the update. On PCs without iCloud, it may no longer be possible to install the iCloud client. The problems appear to affect those running Apple iCloud for Windows version 7.7.0.27.

Fix / workaround

None listed yet, but Microsoft says it is working with Apple on a fix for the issue.

F5 VPNs going offline

PCs running F5 VPN clients may lose connectivity when the VPN service is in a split tunnel configuration.

Fix / workaround

While waiting for a fix, you can manually configure your PC to force all traffic through the VPN tunnel using this guide.

Trend Micro incompatibility

Microsoft found the update wasn't compatible with Trend Micro's OfficeScan and Worry-Free Business Security software.

Fix / workaround

Trend Micro has begun issuing updated versions for some affected software, which are available via this download page.

Old AMD graphics cards crashes

PCs using Radeon HD2000 and HD4000 GPUs may suffer from crashes and performance issues after updating, as well tabs stopping working in the Edge web browser.

Fix / workaround

None listed and while Microsoft says it is investigating this issue it also points out that AMD no longer supports these graphics cards.

Read more about the Windows 10

About Nick Heath

Nick Heath is chief reporter for TechRepublic. He writes about the technology that IT decision makers need to know about, and the latest happenings in the European tech scene.

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