From what to ask finance to how to deal with lost kit...
...CIOs risk finding themselves supporting gadgets that aren't appropriate for business needs.
3. Set a base level of capabilities
As a result, while CIOs should avoid dictating which device workers use, they should determine a minimum set of capabilities that a device must have to be used at work.
By avoiding naming specific brands or device types to be used, CIOs ensure the end user can - within reason - get the device they want as well as allowing the policy to accommodate new devices entering the market.
4. Determine potential costs and savings for the business
Debates surrounding BYO tech often contain assertions that BYO could either save money or incur additional costs. Either way, CIOs should draw up a table of expected savings and costs so that the financial repercussions of BYO can be figured out and any potential extra costs minimised.
"Many people are trying to save money by this - why buy a smartphone when your employee already has one? But you can get into issues like what do you do about data roaming in Europe," said Gartner's Jones.
CIOs should sit down with the finance department and work out what device-related expenses employees should be able to claim back and what the employee will be expected to pay for themselves.
5. Examine the impact on business processes
After the financial liabilities have been decided, CIOs should then review the impact this is likely to have on business processes, as the way people use their device in the business could change if end users are suddenly expected to pay for something they previously got for free.
"Conceptually, the IT organisation thinks it can roll out applications whenever it likes and give whatever it likes to people, but in a BYO world you can't because if I'm on a personal data contract and you deliver some sort of video app I may blow my monthly limit," said Jones.
CIOs therefore need to consult other areas of the business to see how BYO could affect workers, and attempt to identify any potential issues early on.
6. Segregate company data
A substantial concern many businesses have with BYO is that company data and company systems could be put at greater risk than if workers had a business-only device.
Moreover, while enterprise devices prioritise security, consumer devices - and they way they are used - are seen as less secure and riskier.
CIOs should therefore...