Video Conferencing has become a very popular method of
communication between our international branchesits affordable, encrypted and
easy to use. As our network of
conferencing devices has expanded it has become a real challenge to efficiently
manage seemingly ever increasing number of internal phonebooks. I recently made a discovery relating to the
Sony PCS range of conferencing units (the devices used in our
organisation)Private phonebooks can be stored on a Sony memory stick; once the
stick is inserted the private phonebook is automatically activated and
overrides any phonebook entries already present in the device. Upon closer investigation I found that the
private phonebook is stored on the memory stick in a CVS formatted file, this
file can be manually updated and the changes take effect as soon as the memorystick holding the file is inserted in to a unit.
Making this discovery has allowed us to transform the way
that we manage the Video phonebooks. We
can now keep one central database and send a memory stick containing the phone
book to each person with a conferencing unit.
When an addition is made to the central database we can send a newmemory stick to each user and they will return the old one.
I just thought I would share this info as anyone else who uses these units will know what a headache they can cause!