If you're an IT pro in a small business or a mom-and-pop shop with a tech question, DIY IT Guy blogger Jack Wallen might be able to help. Here's what you need to know about submitting questions to Jack.
We're introducing a new feature called "Ask Jack" to the DIY IT Guy blog to encourage TechRepublic members to send me their DIY IT questions. Here's what you need to know about submitting your questions and what you can expect from me.
- The question should be related to the DIY IT Guy blog. I would like to receive questions about tasks that need to have solutions that are cheap, free, or outside the norm. Also, make sure your question is specific (no "teach me Linux" requests, please) and succinct.
- Please include "Ask Jack" in the subject of your email. I get tons of email every day asking questions regarding Linux, open source, and many other topics; I try my best to answer those questions, but I cannot get to all of them. If I see "Ask Jack" in the subject, the email will go into a special folder that I will check on a regular basis. This does not mean I am going to ignore all other email — it just ensures I know the email relates to the DIY blog, and I will treat it with urgency.
- Send your question to jack wallen at gmail dot com.
Setting expectations about answers
- I will do my best to answer all member questions either in a DIY IT Guy post or as a sidebar to another, related article in the same blog; however, I won't guarantee that every question will be answered. If your question isn't answered within a reasonable amount of time, please resend your question to me.
- A question's validity and urgency will be based on my discretion. This means that I will be responsible for deciding which questions are answered.
Send me your questions
Thank you to all of you DIYers out there. The world is a better place because of people like you. I look forward to hearing from you.