Apple has acknowledged problems with its consumer iMac computer arising from a recent software update. The company is investigating a fix as soon as possible.
A small number of iMac users have made us aware that a recent software update issued by Apple can sometimes cause their iMacs to freeze, requiring them to restart their iMac,” an Apple spokesperson told Macworld.
According to users, the computer becomes unusable, requiring a hard reset in order to recover.The problem seems to stem from software update 1.1 issued on September 13, which was issued to fix bugs.
The company is tracking down the root cause of this bug, and will be issuing a software update which will correct it as soon as they can. The fix should "most likely" come later this month.
“We apologize for the inconvenience,” said the Apple spokesperson.
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